Riverford Organic Farmers

Thank you for your feedback

Our teams carefully calculate their deliver routes each week to make them as carbon efficient as possible; that’s why we can’t offer a choice of delivery days. However, as long as you have an account with us, you’ll always have a guaranteed delivery slot, on the same day every week.

Not at home when we deliver? You can update your delivery instructions in Your Account to let us know a safe space to leave your box.

Carbon efficient deliveries

Update your own delivery instructions

Go to 'My account'

You can find this at the top right corner of our website.

Scroll down and find the ‘Delivery details’ section.

Find 'Delivery details'

Choose from a list of safe locations, or write your own instructions.

Click 'Edit my delivery notes'

Go to your account

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Our customer care team are here to help with any account changes you wish to make, including updating your delivery instructions.

Instant live chat

Give us a call

Live chat is the quickest and easiest way to get in touch with our team.

08:30 - 18:00 (Monday to Friday)

09:00 - 17:00 (Saturday & bank holidays)

Email the team, and we’ll get back to you within 72 hours.

(Response times may vary during very busy periods.)

Send us an email

To start a live chat, visit our website* and click the 'Chat' icon in the bottom left corner.*

Speak to a member of our customer care team on the farm in Devon.